UniBox is designed to keep your support team perfectly in harmony, so you can deliver incredible support faster.
See which teammates are responding in real-time.
Assign support requests to the
right person on your team.
Communicate privately with your team
using internal notes.
UniBox shows you everything you need to know about your customers right inside your inbox,
so your team can provide personalized responses and build strong relationships.
Know who you're talking to.
Context-rich customer profiles show you who you're connecting with.
Easily spot influencers and VIPs.
Verified user badges and follower counts for every customer.
Quickly check past conversations.
See the past conversation history you've had with each customer.
Improved efficiency, increased engagement, highly customizable.
Have all your messaging channels bundled using one unified inbox for your company
We offer a wide range of automation features with smart chatbots to save you and your team time and resources.
UniBox is built to work with teams. Get your whole company on-board in just a couple of minutes.
Never lose a conversation again with UniBox’s advanced conversation management.
Know how your channels are performing and get detailed analytics about your messaging experience.
Customize UniBox by integrating it with business applications you are already using, to make your organization's communications more efficient.